- Log in your administrator panel and click on the Manage products link in the CATALOG side box on the left.
- Click on the link of the desired product.
- Open the RMA tab.
- Select the Returnable product option.
- Enter the desired number of days for which a customer will be able to return a product into the Return period (days) input field.
- Click on the Save changes button.
NOTE: A customer will be able to send a return request only if his order has a status for which the Consider the products delivered & Allow return registration option is enabled on the Order statuses page in the administrator panel.
