- Log in your administrator panel.
- Click on the Settings link in the ADMINISTRATION' side box on the right.
- Select the Allow a customer to pay the order again in case the transaction was declined option in the Users/cart section and click on the Update button.
- Click on the Order statuses link in the ORDERS side box.
- Select the Pay order again check box for the desired statuses.
- Click on the Update button to save the changes.
NOTE: If an order has one of the statuses for which the administrator enabled the Pay order again option, the Pay order section will be displayed under the order on the order details page in the customer area and a customer will be able to pay it once again.