Home Addons Reward points If reward points are not added automatically
If reward points are not added automatically
- Log in your administrator panel.
- Check whether automatic reward points addition was set up properly.
- Check whether the membership of a customer is activated on the page for which automatic reward points addition was set up on the Reward points page.
- Check whether an order of the customer has the Completed status.
NOTE: The reward point will be added to the customer account only when his order has the Completed status.