If SEO does not work

If links do not work when the SEO addon is enabled:

1. Check whether there is the default CS-Cart .htaccess file in the root CS-Cart directory.
2. Make sure that your server supports the commands in .htaccess files:
   • Open the .htaccess file located in the root directory of CS-Cart installation and replace this line of the code:
     

     DirectoryIndex index.html index.php

     
     with this one:
     

     DirectoryIndex store_closed.html index.php

     
     Save the file.
   • Try opening your storefront (the URL should be http://www.your_domain.com/your_cscart_directory/). If you see the store closed page, it means that commands in .htaccess files are supported on your server. If you do not see this page, contact your server administrator.
3. SEO uses the mod_rewrite Apache module of your server. Check whether this module is installed on the server:
   • Click on the PHP information link at the bottom of your administrator panel. A new page that displays the result of phpinfo PHP function will be open.
   • Search for mod_rewrite on the page. If this module is installed on your server, it should be found in the Loaded Modules section. If you could not found this module, contact your server administrator.
4. If CS-Cart is installed not in the web root directory, modify the .htaccess file located in the root CS-Cart directory and replace there the following line of the code:
   

   RewriteBase /

   
   with this one:
   

   RewriteBase /your_directory

   
   where your_directory is the directory path relative to the web root directory.

If you checked the mentioned things and everything was okay, submit a ticket on the Communication page in our Customer Help Desk and provide a temporary FTP access to your server for us to investigate the problem.