Troubleshooting

Categories

• Database errors
• Errors

Topics

• Incorrect Thumbnails Are Displayed on the Storefront
• Sorting additional images in the order they are uploaded
• The "CS-Cart software was not found in the directory you entered" error message
• The 'This trial version of CS-Cart shopping cart software is licensed for a 30-day evaluation...' message
• The amount of the products is not updated
• Unable to upload more than some specific number of images at once
• Blank CS-Cart pages or a functionality failure
• Problems with Displaying Images When or After Installing CS-Cart
• The "Add to cart" Button Does Not Work After CS-Cart Installation
• Secure connection fails
• The Non-secure Warning Message in the Internet Explorer Browser
• Content From the WYSIWYG Editor Is Not Displayed Properly On the Storefront
• Problem with realtime shipping or payment methods
• Unable to edit template files using the 'Template editor' feature
• The white screen is displayed after import/export or after making a database backup.
• Images are not imported from URL
• E-mails are not sent to the gmail account
• Checking the server for PHP's CURL support
• Problem with inaccurate tax, discount or total value
• The changes in a template are not displayed
• Problem with displaying elements in Internet Explorer 8
• If some options do not function in the store
• The order gets the 'Failed' status